Privacy Policy
Last updated: 28/10/2025
1. Introduction
At Griffin Industrial we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose and protect your personal information so you can feel confident when working with us.
2. Who We Are
Griffin Industrial Pty Ltd (ACN 684 816 126) is an Australian company that provides engineering and industrial services to clients around the world.
Website: https://www.gigroup.com.au/
Email: info@gigroup.com.au
Address: PO Box 1378, Bibra Lake DC WA 6965
3. Scope
This policy applies to all personal information collected by Griffin Industrial through our website, by phone, email, in person or through any other means. By using our website or engaging our services, you agree to the terms of this policy.
4. Our Legal Obligations
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We also take reasonable steps to meet privacy expectations and obligations for clients located outside Australia.
5. Information We Collect
We may collect the following types of information:
- Name, company, role, address, email, and phone number
- Details about your business, project or enquiry
- Billing and payment information
- Technical data such as IP address, browser type, and device information
- Website usage data through cookies and analytics
- Any other information you voluntarily provide to us
6. How We Collect Information
We collect information when you:
- Submit a contact form or enquiry through our website
- Communicate with us via phone, email, or meetings
- Engage us to provide services
- Interact with our social media or online content
- Visit our website, where data may be automatically collected using cookies
7. Why We Collect Information
We collect and use your personal information to:
- Provide our services to you
- Respond to enquiries and communicate effectively
- Process invoices and manage accounts
- Improve our website and service offerings
- Send marketing material (only where you have opted in)
- Comply with our legal and regulatory obligations
8. Cookies and Analytics
We use cookies and analytics tools to understand how visitors use our website and to improve performance. You can disable cookies in your browser settings, though this may affect your browsing experience.
9. Sharing of Personal Information
We may share your personal information with:
- Employees, contractors and service providers who help us deliver our services
- Professional advisers such as accountants, lawyers, and auditors
- Regulatory authorities when required by law
- Overseas partners or suppliers if necessary to deliver our services, in which case we will take reasonable steps to ensure your data is handled securely
10. International Transfers
Your personal information may be transferred to and stored in countries outside Australia.
We will take reasonable steps to ensure that any overseas recipients handle personal data in a way that is consistent with Australian privacy laws.
11. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. This includes physical, technical and administrative security measures.
12. Retention of Information
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When information is no longer needed, it will be securely deleted or de-identified.
13. Access and Correction
You may request access to the personal information we hold about you or ask for corrections if it is inaccurate or outdated. We will respond within a reasonable timeframe.
14. Complaints
If you have a complaint about how we handle your personal information, please contact us directly. We will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
15. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
16. Contact Us
For any privacy-related questions or concerns, please contact:
Email: info@gigroup.com.au
Address: PO Box 1378, Bibra Lake DC WA 6965